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Here's a Look Back at Our Favorite Topics of the Month...

This month's insights include some of our favorite blog posts of the past month that cover everything from artificial intelligence to choosing the right outsourcing location for your business. In case you missed them, the direct links are below - we hope you enjoy these insightful views and tips regarding the customer experience, customer service and outsourcing industries.  

Want to read more of our commentary and insights? Check out all of our blog posts - there may be a topic (or several) that are worthwhile to you and your business! 

Sincerely,

Your friends at Golden Gate BPO Solutions

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Artificial Intelligence is Here to Stay

AI has been all the rage lately - and it's not just a fad. Here's why contact centers must embrace AI - rather than shun it - to stay relevant and ahead of the contact center game.

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Retail Banking - Are Customers Nickel & Diming Their Loyalty?

The days of staying loyal to your neighborhood savings & loan are a thing of the past. We explore the current state of retail banking and how they must engage with their customers to drive loyalty.

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Decisions, Decisions - What Location is Right for Your Business?

When it comes to choosing the best outsourcing location, there are several aspects that can be overlooked. We help guide you through the decision making process with these key points.

1792 Bell Tower Lane - Weston, FL  33326

(888) 501-8368

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